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Explore Jonas Montilva’s 76 photos on Flickr! Jonas Montilva. Follow. jonasmontilva. 8 Followers•11 Following. 76 Photos. Joined About · Photostream. Desarrollo de sistemas de informacion. Author, Jonas Montilva. Edition, 2. Publisher, Universidad de Los Andes, ISBN, , Jonas Montilva. SubscribeSubscribedUnsubscribe 1. Loading. Artes Marciales – Jonás Montilva – Playlist. Updated 2 days ago. 8 videos Play all. Play now.

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This article presents a business process model for the IT Management that can be used in medium and large organizations as a framework for modelling and analysing their IT management processes. This process is responsible for the operational management of the IT infrastructure as defined by the Technology Architecture. This determines each configuration item of the baseline of the product, its version, and the revisions according to the baseline.

Its main product is the Quality Plan. Based on the results of model validation, it would be possible to define refinements on some of the sub-processes and their activities, as an adaptation in response to the organization needs and contexts of use. As an evaluation model to be used as a comparison pattern for evaluating and reengineering the existing IT management processes of an organization. Processes of the Business Processes Management.

The process consists of a set of activities that lead to maximize or at least to maintain at a high level, the degree of alignment between the implementation of the IT goals and the business goals. The description of the internal management processes and their interrelationships lets IT managers improve the control and implementation of IT processes; which facilitates the Jonaas alignment with the objectives and priorities of the organization.

The decomposition of this process into a hierarchy of lower level processes is presented in Fig.


Business Execution Services for MagazineIssue 26, ,ontilva Implementation is the management process responsible for coordinating, supervising and controlling the execution of each one of the projects defined in the portfolio of the EA Migration and Implementation Plan.

Its main contribution is in solving the three problems aforementioned.

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Firstly, we use a value chain to divide IT management processes into two separated groups of processes: IT Service Support Processes 5.

It provides a better definition, organization and comprehension of the essential and support IT management activities. We believe that this way of identifying, defining and organizing the processes of the IT organizational unit leads to a fully accomplishment of the business goals. T he Process Model for IT Management A process model for the IT management is a description of the set of business processes, and their activities, that the IT Management of an organization is required to execute, in order to fulfill its business objectives, and deliver the IT services that the organization demands.

The components of this architecture are the resources or the business objects that an IT department must manage. It is, also, used to bring the control of changes in the products that are generated in the software development projects and the services provided by the IT Department.

Subsequently, the specification of a business processes model that describe the integrated set of technical, administrative and management processes of an IT department, is essential. Risk management is applicable also to projects contained in the portfolio of the IT department.

Enterprise Architecture Management Processes. Penker, Business modeling with UML: The Baseline Enterprise Architecture represents the current state of the organization, its systems, and its technological infrastructure. Continuous Improvement of Products, Processes, and Services.

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This montilvx is responsible for the technical and support activities that are needed to develop, administer, and maintain all the applications and reusable software components that make up the Information Systems Architecture see Fig. Chan, “Alignment between business and IS strategies: In the next sections, we describe an IT process model that is based on the close relationship that must exist between EA and IT Management.


However, it is in the last few years that this concept has gained increasing importance. IT Acquisition consists of the selection, purchase, installation and replacement of the hardware, software and monas products that comprise the IT infrastructure.

It may redirect the user to other levels of support in case that it may be needed. IT Management Value Chain The value chain of an organization is a process model that organizes the business processes that directly generates customer value and differentiates these processes from those that support indirectly this generation of value.

The main goal of this process is to plan the set of risk management activities to carry out. Finally, section 7 discusses the contribution of the model and its applicability in monti,va and large organizations. These models and frameworks provide a comprehensive overview of the concepts, processes, and resources that an IT monntilva is required to manage.

Processes of the Business Processes Management The main product of the Business Processes Management is the set of models that represent the processes that the organization should execute to achieve its goals. The IT ,ontilva Management must ensure compliance with three main objectives: Secondly, IT management processes are modeled as a set of business process using a well-known UML extension to business.